Principles for Continuous Improvement: Santa Cruz Human Services Department’s Journey
We want to share the story of Santa Cruz’s Human Services Department (HSD) outcomes contracting transformation, in which they moved through the steps we outlined in the first and second blog series. By the end of their two-year engagement with Third Sector that focused on improving their TANF Welfare to Work (WTW) subsidized employment programming, Santa Cruz HSD had built a more collaborative relationship with their two providers and had developed new outcomes and metrics to regularly review and work towards.
Principles for Continuous Improvement: Collaborative, Data-Driven Conversations
Principles for Continuous Improvement: Building a Data Dashboard
Three Design Principles for Listening to Communities
What makes your community listening sessions worthwhile and authentic? Do you learn something new? How do you create trusting, two-way relationships?
Invest in Public Servants Today to Build a More Equitable Safety Net Tomorrow
The COVID-19 crisis has accelerated the growing movement for stronger partnerships between philanthropy and government, with increasing calls for philanthropy to invest in training government employees and leaders who are in critical positions, help governments identify and attract top talent, and support the creation or expansion of positions that fill specific skill gaps. The critical question for government agencies and foundations seeking to implement this strategy is how to put it into practice.